Pharmacy technician / Customer Success Coordinator

Indianapolis, IN
RPh on the Go Pharmacy - Pharmacy Manager Contract To Hire 1 day ago Apply

Pharmacy Technician – Program Success Coordinator

📍 Indianapolis, IN
🏥 Contract-to-Hire | Hybrid Opportunity

Looking to take your pharmacy technician career beyond the dispensing bench? We're seeking an experienced Program Success Coordinator to join a growing closed-door specialty/mail order pharmacy in Indianapolis. This is a great opportunity for a pharmacy technician with strong customer service skills who enjoys building client relationships and improving patient care.

Schedule
Monday-Friday
Shifts between 8:00 AM – 6:00 PM
Initial full-time onsite training
Potential for Hybrid Schedule (3 days onsite / 2 days remote)


Responsibilities
Build and maintain strong client relationships
Serve as the primary liaison between clients and internal pharmacy teams
Coordinate with Pharmacy and Account Management to ensure timely patient care
Resolve client inquiries and issues efficiently
Keep stakeholders informed of any changes impacting patient care
Support day-to-day program coordination and communication
Utilize pharmacy dispensing systems and Microsoft Office to manage workflow

Preferred Experience
Specialty pharmacy
Prescription adjudication, including manufacturer/copay coupon programs
Closed-door or mail order pharmacy


Requirements
Active Indiana Pharmacy Technician license
At least 2 years of Program Success, pharmacy customer service, or related experience
Strong communication and relationship-building skills
Excellent organizational and problem-solving abilities
Ability to work independently in a fast-paced environment
Proficiency with Microsoft Excel and Word

If you're looking for a pharmacy technician role that combines patient care, client communication, and long-term career growth, we'd love to hear from you!

To apply, contact:
Logan Blanc
📞 (813) 518 -6850
📧 [email protected]

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